Ben Colborn

Ben Colborn

Nutanix

Director, Technical Publications

Ben Colborn's technical publications department is responsible for all product documentation at Nutanix. This domain covers private and public cloud products in addition to APIs and hardware platforms. More recently, the team has been participating in a multi-year, cross-functional content strategy initiative and expanding into internal developer documentation. Ben grew the technical publications team from two content creators (including himself) to 25 in the US and India, developing practices and standards along the way. Previously he worked at Citrix and Sun Microsystems.

Sessions

CSA06 Terminology and Taxonomy as Foundations for Content Strategy

[Case Study] Terminology and Taxonomy as Foundations for Content Strategy

Ben Colborn shares how Nutanix applied terminology and taxonomy guidelines to help the company better deliver consistent customer content experiences. 

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Ben Colborn: Terminology and Taxonomy

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